Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Famco Chimney Repair in Boston: What to Know First
Famco chimney repair in Boston typically runs $275-$1,850 depending on whether we’re repointing mortar, rebuilding a crown, or replacing a damaged flue liner, and most jobs are completed within one to three days of the written quote. We’re an independent Famco service provider - not affiliated with or authorized by the manufacturer - and we quote every job in writing before any work begins. If you own a Famco fireplace, stove, or chimney system and something’s failing, this page tells you exactly what we see in Boston homes, what it costs to fix, and what documentation you’ll have when we leave. Call (857) 567-8887 to book a camera-scan inspection.
How Famco Products Fail - and How We Fix Them
Famco builds solid equipment, but Boston winters and decades of heat cycling take a toll. Here are the failure patterns we see most often on Famco jobs across Dorchester, Jamaica Plain, South Boston, and the inner suburbs:
- Famco Z-Flex liner seam separation. The Z-Flex flexible liners Famco sold through the 2000s and early 2010s have a known weak point at the spiral seam, especially in runs longer than 20 feet. Boston’s freeze-thaw cycles expand and contract the thin stainless, and the seam eventually pulls apart about two-thirds of the way up the flue. We fix this with a heat-rated stainless patch and re-clamp, or replace the section with current-spec liner. You’ll see the before and after photos.
- Crown spalling above the Famco firebox. We regularly see crown wash cracking and spalling on Boston triple-deckers with Famco masonry fireplaces. Water sits on the crown, freezes in January, and the top two inches of concrete start flaking. We rebuild the crown to the correct 2-inch overhang and slope, and add a waterproofing membrane. The camera shows the difference before we mix a bag.
- Mortar joints eroding faster than the brick. This is a Boston thing more than a Famco thing. Older Famco fireplaces were installed with Type N mortar, which is softer than the brick. Fifty years of salt air and freeze cycles eat the joints first. We grind out the damaged joints and repoint with Type S, matching the existing color. Done right, the repointed sections should outlast the rest of the chimney.
- Flashing leaks around the Famco rain cap base. Famco rain caps and termination kits seal well when installed correctly, but Boston roofers don’t always flash around them properly. We pull the cap, replace the boot and base flashing with ice-and-water shield underlayment, and re-secure with a storm collar. This is a same-visit fix on most single-family homes with a walkable roof.
- Glass door frame warping from over-firing. Famco glass fireplace doors hold up well under normal use, but we see warped frames on units that ran hot with seasoned hardwoods and the damper wide open. The warp lets air leak around the glass, which drops draft and pulls smoke into the room. We re-align the frame on a bench, replace any bent hinges, and adjust the door tension so it seals evenly. If the glass is cracked, we replace it with the correct temper spec, not a generic pane.
Our Famco Chimney Repair Process

Every Famco job follows the same sequence, whether it’s a simple mortar patch or a full flue liner replacement. Here’s how it works from the first call to the final walkthrough:
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Call and book a camera-scan inspection. You talk to a live person, not a voicemail. We schedule a two-hour window and text you when the tech is on the way. There’s no charge for the phone call, ever.
- 2
We run a Level 2 camera scan. The tech sends a camera down the flue and records the entire length. We’re looking for seam separation, creosote class, crown damage, and any signs of water intrusion. You see the footage, not just a summary of it.
- 3
We write the scope and the price. Before anything gets touched, you get a written document with exactly what we found, what we recommend, and what it costs. If your Famco unit needs a part, we note whether we’re using a Famco-manufactured replacement or a quality equivalent from our DuraFlex, HeatShield, or Gelco inventory, and why.
- 4
We do the repair. Mortar comes out, new goes in. A liner gets replaced. A crown gets rebuilt. We use tarps, we keep the work area clean, and we don’t leave debris on your roof or in your yard.
- 5
We test and document. After the repair, we run the camera again or do a draft test so you can see the result. You get a photo record of the work, a written warranty on parts and labor, and a copy of the scope with the final price. That’s Clause 1 and Clause 4 of the Haven Standard, and they’ve been non-negotiable since 2009.
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We stand behind it for 365 days. If something we fixed fails within a year, we come back and make it right. The camera doesn’t guess. Neither do we.
Before
AfterWhat Famco Chimney Repair Costs in Boston
Here’s what we charge for the most common Famco repairs in Boston, written out so you know before you call:
| Repair | Typical Boston Range |
|---|---|
| Mortar repointing (10-20 linear feet) | $275-$550 |
| Chimney crown rebuild (standard 24″ × 24″) | $650-$1,100 |
| Flashing repair around rain cap or base | $300-$700 |
| Z-Flex liner seam patch or section replacement | $400-$900 |
| Full flue liner replacement (up to 35 ft) | $1,600-$2,800 |
| Glass door frame realignment or hinge replacement | $175-$350 |
What moves the price: roof pitch, chimney height, access obstacles like nearby trees or power lines, and whether the existing mortar is lime-based (older Boston homes) or Portland cement. We include all our product-sourced parts at cost through our Haven buying network, so you’re not paying the inflated retail markup on a replacement component. Call (857) 567-8887 for a free, written estimate on your specific Famco repair.
Why Boston Homeowners Call Level Two Chimney Boston for Famco Work

Look, most chimney companies in Boston will work on any brand. What separates us on Famco jobs is that we actually keep the parts on the truck. Our techs carry Famco replacement hinges, rain caps, and termination components, plus compatible liner and flashing materials from DuraFlex, HeatShield, and Gelco so we’re not walking off your roof mid-job to chase a part across town. Every one of our techs is background-checked and uniformed, their license number is on the work order, and you’ll get a named technician plus a text before arrival. And the 365-Day Done Right Promise covers every Famco repair we do, in writing, under the Haven Standard. We’ve inspected and cleaned over 38,000 chimneys since 2009, and every one of them left with a written record. That’s the way Corrine Halstead built this business, and it’s the way we work on every Famco system in Boston.
FAQs
No. Independent chimney repair does not automatically void a Famco warranty as long as the repair is performed to current code and the parts used meet the manufacturer’s specification. We document every material and the work performed in your written record, so you have the paper trail if a warranty claim ever comes up.
Most liner repairs are completed within one to three business days after you approve the written quote. We keep common stainless liner sections and Famco-compatible components on our trucks, and our supplier network through Haven means specialty parts usually arrive in 24 to 48 hours, not weeks.
If the firebox has cracked through the refractory panels, the cost of repair approaches 60 to 70 percent of replacement, and we’ll tell you that plainly. But if the issue is the flue, crown, flashing, mortar, or door assembly, repair is usually the smarter financial call. We’ll show you the camera footage so you can make a decision based on evidence, not a sales pitch.
Yes. Every estimate is free, written, and delivered before any work begins. We don’t do phone-call estimates or “call for pricing” pages. You’ll see the scope, the parts we plan to use, and the dollar amount in writing.
You’ll walk away with a written scope, a written warranty on both parts and labor, and a documented photo record of the repair from inside the flue and outside on the chimney. That photo archive is Clause 4 of the Haven Standard, and we’ve kept it on every job since 2009.
If you own a Famco chimney system in Boston and something’s not working the way it should, call (857) 567-8887 for a free camera-scan inspection and a written estimate. Live phone support runs 24/7, and we’re happy to walk you through what we see on the camera before you commit to anything.
Written by Corrine Halstead, Owner, Level Two Chimney Boston at Level Two Chimney Boston, serving Boston and nearby areas.





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