A Level company - serving Boston, MA

Terms of Service

Terms of Service

Effective as of: May 30, 2026

These Terms of Service govern anyone who visits leveltwochimneyboston.com or requests home services through Level Two Chimney Boston. By using the site or submitting a service request, a person agrees to the terms described on this page. If someone does not agree to these terms, they should not use the site or request services.

Services

Level Two Chimney Boston provides professional home services to customers in Boston, MA and nearby communities. All services are subject to availability and depend on an assessment of each job’s specific conditions. Some work coordinated through this site may be carried out by independent trade professionals or partner contractors who operate under arrangement with Level Two Chimney Boston. Scheduling a service is not a guarantee that a particular individual or crew will perform the work.

Governing law

Professional chimney sweep cleaning a residential chimney on a tiled roof.
Governing law

These terms are governed by the laws of the State of MA, without regard to conflict-of-law principles. Any dispute arising from these terms or from services provided by Level Two Chimney Boston will be resolved in a court of appropriate jurisdiction located in MA.

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Limitation of liability

To the fullest extent allowed by law, Level Two Chimney Boston’s total liability to any customer is limited to the amount paid for the specific services at issue. Level Two Chimney Boston is not responsible for any indirect, incidental, or consequential damages - including lost income, property damage unrelated to the work performed, or similar losses - regardless of how such damages arise.

Estimates and pricing

Professional chimney sweep cleaning a brick chimney flue from the roof.
Estimates and pricing

Estimates provided by Level Two Chimney Boston are given in good faith based on information available at the time. If actual site conditions turn out to differ from what was described or observed during the initial assessment, the final price may change. Level Two Chimney Boston will inform the customer of any significant pricing adjustment before proceeding with additional or revised work.

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Warranty

Details of any workmanship warranty offered by Level Two Chimney Boston will be provided to the customer at the time of service. Parts, materials, or equipment installed during a job may carry manufacturer warranties; those warranties are governed solely by the manufacturer’s own terms and are separate from any guarantee Level Two Chimney Boston extends on its labor.

Scheduling and cancellations

Professional chimney sweep cleaning a chimney flue with a wire brush
Scheduling and cancellations

Level Two Chimney Boston asks that customers provide at least 24 hours’ notice when canceling or rescheduling an appointment. Cancellations made with less notice may be subject to a late-cancellation fee. This policy helps Level Two Chimney Boston serve all customers fairly and keep its schedule running efficiently.

Severability

If any provision of these terms is found to be unenforceable under applicable law, that provision will be set aside to the minimum extent necessary, and the remainder of the terms will continue in full force and effect.

Acceptable use of this website

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Acceptable use of this website

Visitors to leveltwochimneyboston.com agree to use the site only for its intended purpose. The following are not permitted:

  • Automated scraping or harvesting of content or data from the site
  • Submitting false, misleading, or fraudulent service requests
  • Any use of the site that interferes with its normal operation or the experience of other users

Level Two Chimney Boston reserves the right to block access to anyone who misuses the site.

Changes to these terms

Level Two Chimney Boston may update these Terms of Service from time to time. When changes are made, the revised terms will be posted at leveltwochimneyboston.com with an updated effective date. Continued use of the site or continued requests for service after a revision is posted constitutes acceptance of the updated terms. Customers are encouraged to review this page periodically.

Last updated: May 30, 2026

Contact

Professional technician performing masonry chimney crown repair with an angle grinder
Contact

Questions about these Terms of Service can be directed to Level Two Chimney Boston through the contact page at https://leveltwochimneyboston.com/contact-us/.

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