Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Olympia Chimney Fireplace Services in Boston: What to Know First
We service Olympia Chimney fireplaces across Boston, from gas units in Back Bay brownstones to wood-burning setups in Dorchester triple-deckers. Most jobs are done in a single visit, and you’ll get a written price before any work starts. The short version: if your Olympia fireplace is acting up, a camera-scan inspection runs $189, and the fix is quoted flat before we touch a tool.
This page is for homeowners in Boston and nearby areas who own an Olympia Chimney fireplace or insert and want someone who can name the part, explain the failure, and give them a real number. Call (857) 567-8887 and a live person answers. That’s not a promise we make loosely. It’s how we’ve run every day since 2009.
Key takeaways:
- Independent Olympia Chimney service in Boston, not manufacturer-authorized, and we’ll never imply otherwise.
- Written scope, written price, and written warranty before work begins. Always. No exceptions.
- Camera-scan inspection on every visit with a photo record you keep. That’s Haven Standard Clause 4.
- Free second opinion on any written Olympia Chimney estimate from another company.
What happens when you call
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A real person answersNo phone trees - you reach a local pro.
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You get an upfront price rangeHonest numbers before anyone is dispatched.
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A background-checked tech heads outLicensed & insured, dispatched right away.
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You approve before work beginsNothing starts until you say go.
How Olympia Chimney Products Fail - and How We Fix Them
Olympia Chimney builds solid products, but Boston’s climate and the age of the housing stock create predictable failure patterns. Here’s what we see most often on service calls.
- Vent-Free Gas Logs Sooting the Firebox (Olympia Ventless Series): Boston homes with newer windows and doors get tight on combustion air, which makes vent-free logs burn rich and deposit carbon soot on the firebox walls. We clean the burners, check the ODS pilot, and confirm room-size-to-BTU matching against the unit’s rating plate. If the room’s too small, we’ll say so and recommend a vented conversion rather than polish a soot problem that comes back in November.
- Fireplace Insert Draft Failures (Olympia Wood and Pellet Inserts): In older Boston homes, Olympia inserts get installed into existing masonry flues with a liner that’s oversized or uninsulated. The result: cold flue gas, poor draft, smoke rollout when the fire gets going. The camera shows exactly where the draft stalls. We resize the liner to match the insert’s outlet diameter and insulate it, which fixes most draft complaints in one visit.
- Damper Warpage on Olympia Wood Fireplaces: The cast-iron dampers on Olympia’s wood-burning fireplaces can warp after years of hot fires, especially when homeowners in Boston run them wide open during January cold snaps. A warped damper won’t seal, so heat pours up the flue even when the fire is out, and cold air backs down into the room at night. We replace the damper assembly or retrofit a top-sealing damper that fits the existing flue tile.
- Gas Valve and Pilot Assembly Wear (Olympia Direct Vent Units): Direct vent gas fireplaces in Boston see heavy use from October through April, and the pilot assemblies on Olympia units wear out faster than the burners. Symptoms: the pilot won’t stay lit, or the burner cycles off after 10 minutes. We test the thermocouple and thermopile millivolt readings on site, identify which component is failing, and replace the specific part rather than selling you a whole firebox.
- Firebox Refractory Panel Cracking (Olympia Gas and Wood Models): The refractory panels fine on Olympia fireplaces, but Boston’s humid summers cause small cracks to expand when the first fall fire hits. Hairline cracks are cosmetic. Cracks wider than 1/8 inch let heat reach the firebox shell, which is a fire hazard behind the wall. We replace panels with OEM-matching refractory and document the install with photos per Haven Standard Clause 4.
Our Olympia Chimney Fireplace Services Process

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You call (857) 567-8887. A live person answers. We ask about your Olympia unit’s symptoms and schedule a service window that works for you. You’ll get a text when the technician is on the way.
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Camera-scan inspection. The tech runs a camera down the flue and into the firebox. You watch the screen if you want. We find what’s wrong, and we measure it. Every Olympia job includes this in the visit price. Haven Standard Clause 4 means the photo record is yours to keep, not an upsell.
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Written price before work starts. We hand you a written scope with the exact repair, the parts (OEM Olympia or quality aftermarket where it makes sense), the material brand, and a flat price. You decide on the spot. No pressure, no surprising cost after we’re already in your living room. Haven Standard Clause 1.
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The repair. Background-checked, uniformed techs do the work. We cover your floors, work clean, and name what we replaced. If we use aftermarket, we tell you why and what the difference means.
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Test fire and draft verification. We run the unit through a full burn cycle, check draft readings if it’s wood, millivolt readings if it’s gas, and confirm the flame pattern is right.
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Documented record and warranty. You get the photo record, the written warranty, and the 365-Day Done Right Promise. If it’s not done right, we make it right.
Before
AfterWhat Olympia Chimney Fireplace Services Costs in Boston
Here’s what Boston homeowners typically pay for common Olympia Chimney work.
| Service | Typical Cost in Boston |
|---|---|
| Camera-scan fireplace inspection (Level 2) | $189 |
| Gas fireplace service and cleaning (Olympia direct vent or vent-free) | $225-$375 |
| Damper replacement (Olympia wood fireplace) | $350-$600 |
| Firebox refractory panel replacement | $450-$900 depending on panel count |
| Wood insert flue liner resize and insulation | $1,200-$2,400 depending on run length |
| Fireplace conversion (wood to gas or gas logs installation) | $900-$2,800 depending on unit and venting |
What moves the price: access (rooftop work in Boston’s tight neighborhoods costs more than first-floor fireplaces), parts availability for older Olympia models, and liner length. You’ll always have the exact number in writing before anything gets touched. Call (857) 567-8887 for a free estimate on your specific Olympia unit. If another company gave you a written quote, bring it in. We’ll give you a free second opinion, no strings.
Why Boston Homeowners Call Level Two Chimney Boston for Olympia Chimney Work

Corrine Halstead built this crew around a simple idea: you should see what we see before you spend a dollar. Every Olympia Chimney job starts with a camera scan and ends with photos and a written warranty. The camera doesn’t guess. Neither do we.
We’ve done over 38,000 chimney inspections and cleanings since 2009, and every one of them had a written price before work started. That’s not our “policy.” It’s the Haven Standard we’ve worked under for 16 years. Our techs know Olympia Chimney’s gas valves, venting tolerances, and refractory panel fitment, and we’re equally at home with DuraFlex liners, HeatShield resurfacing, and Gelco chimney caps when a job crosses brands. You get a named technician, a text when they’re on the way, and a 365-Day Done Right Promise on the work. Call (857) 567-8887 and see the difference a documented record makes.
FAQs
No. As an independent Olympia Chimney service provider in Boston, our repairs don’t void your warranty. We use OEM parts where it matters for warranty compliance, and we document everything with photos and a written work record so you can show the manufacturer exactly what was done if a claim comes up.
Call (857) 567-8887 if you want to walk through your specific Olympia model’s warranty terms. We’ll tell you what’s covered before you commit to anything.
Most fireplace service calls in Boston are scheduled within 3 to 5 business days. Gas fireplace issues that involve carbon monoxide readings or pilot failure in heating season get priority. If you smell gas, don’t call us first, call the gas company, then call us after they clear the scene. Reach us at (857) 567-8887 and a live person will get you on the schedule.
Sometimes, and we’ll tell you exactly when. OEM Olympia parts are the default for anything in the combustion path: gas valves, burners, pilots. For things like dampers, refractory panels, and thermocouples, quality aftermarket brands often match or beat OEM durability at a lower price. We name the part, the brand, and the cost difference in writing before we install anything.
For a straight answer on your specific Olympia unit, call (857) 567-8887. Free estimate, written on the spot.
Once a year, before the heating season starts. Boston runs on a hard stop around mid-October. After that, the first cold snap pushes everyone to light fires, and you don’t want to discover a pilot issue on the first 25-degree night of the year. Annual service catches sooting, damper warpage, and gas valve wear before they become mid-winter failures. Call (857) 567-8887 to book your annual visit.
The honest rule: if the firebox shell is intact and the gas train is serviceable, repair wins on cost every time. If the firebox has cracks wider than 1/8 inch or the gas valve is obsolete and no longer manufactured, replacement becomes the smarter long-term call. We’ll show you the condition on camera and give you written numbers for both paths, then you decide. For a straight read on your unit, call (857) 567-8887.
Written by Corrine Halstead, Owner, Level Two Chimney Boston at Level Two Chimney Boston, serving Boston and nearby areas.





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